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Reviews

Star Rating:

***** Alex Mendez Carpet Services is rated 5.0 out of 5 stars, based on 21 reviews!

  • *****

    Plain genius in laying out a quite tricky, difficult stair case carpet impeccably. Perfection in all aspects. And mind you this was an expensive hand made carpet. Came on time, no nonsense, got straight down to business, no wishy washy empty small talk, utmost kind, laid it out perfectly, no mess, cleaned up all the remnants and vacuumed the gritty dust and shook my hands and bid goodbye. Not a single negative issue. Will wholeheartedly recommend them to anyone without a hitch.

  • *****

    Excellent work. I called Alex to install a stair runner I purchased from an online retailer. Using photos and a link to the product he was able to give me a quote via text, and scheduled the job less than a week later. Alex was communicative, prompt, and professional. He was able to work with the "pie curve" in our staircase despite the carpet not being cut custom for it, and the end result looks wonderful.

  • *****

    Fantastic. Alex gave me a quote from pictures I emailed, his crew came by, were fast, clean, fixed all the buckling in my carpet, and likely gave us a few more years before we have to replace our bedroom carpet!

  • *****

    Alex and crew did a fantastic job on our carpeted floors.
    From original contact to finish very professional. Great to deal with
    an experienced craftsmen who know what they are doing. I highly recommend
    you contact them for any floor or carpeting services.

  • *****

    All aspects of my carpet project, from original estimate to final completion, were excellent. Alex and Jose are experienced, punctual, professional, and highly skilled craftsmen. In addition, the job remained true to the estimate with no surprises. I would not hesitate to recommend these people to my closest friends or family. A+

  • *****

    We used Alex to do some carpet repair in our basement in Naperville and he did an amazing job. He showed up on time and his price was very reasonable. He was also very nice and patient. If you are looking for a reliable and reasonably priced person for carpet repair, call Alex.

  • *****

    Alex is a great guy! We got some water in the basement and Alex replaced padding and re-tacked the old carpet. He was very communicative, he showed up on time and did a great job. He charged what he estimated and did extras above the bid. We will definitely use him again for our carpeting needs.

  • *****

    First of all, Alex is just a great guy!

    He not only completed the job by himself but was able to salvage some of our existing.

    We were really in a bind!

    The job was done professionally and as efficient as you could ask for.

    I highly recommend him to anyone for not only flooring but also restoration. He even gave me a free seminar about how things should be done.

    Again great guy and great service!

    Thanks Alex

  • *****

    These guys are really amazing. They keep
    In constant communication with you and appraised of what is happening with the job. Extremely professional, clean and polite.

  • *****

    Alex carpeted our stairway last week. He came out and gave us a quote right away. He knew we were on a bit of a time crunch so he found us carpet in the warehouse that he thought we would like and installed it the next day. He was honest and incredibly helpful. I would most definitely work with him again.

  • *****

    Called on the weekend set up appointment. Came on time had everything he needed to get job done within a few hours. Alex and his crew were quick and professional, they cleaned up like they were never even there. It was a small job ( just a flight of stairs) but other companies didnt even bother to return the call. Thanx!

  • *****

    Alex did a great job with my carpet restretch. He was super responsive with communications and arrived on time. The crew was quick, thorough, and left the job clean. I couldn't be more pleased with the result. Alex has a great attitude, he is very dedicated and professional and I would definitely recommend him and use him again.

  • *****

    We were very happy with Alex's work and customer service. We called to get a quote to carpet a room and do some carpet stretching in another area. He came out and gave us a quote quickly and started the next week. He and his crew got the job done quickly and we were so happy with the end result! Quality work at a fair price! We would highly recommend him!

  • *****

    Alex and his crew did a wonderful job installing 2 carpets in my home. They were on time, professional, and accommodating. They had excellent pricing. I highly recommend them! I will definitely use them again for future projects.

  • *****

    Alex did an incredible job helping with carpet selection and installing custom runners on our front and back staircases. It was a very complex job that required multiple visits. Alex was always accommodating, on time and professional. The quality of the finished product is impressive and we receive compliments every time we have visitors. I highly recommend Alex's work.

  • *****

    Alex did an incredible job helping with carpet selection and installing custom runners on our front and back staircases. It was a very complex job that required multiple visits. Alex was always accommodating, on time and professional. The quality of the finished product is impressive and we receive compliments every time we have visitors. I highly recommend Alex's work.

  • *****

    Alex and his team did a fantastic job of restretching my carpet and installing a new pad. They arrived on time, performed expert work and left the site clean. Alex was super flexible to do extra work for me to meet my needs. Thank you for all of your help!

  • *****

    Alex and his team did a great job installing carpet at our home. We had carpet installed in the basement, as well as new stair treads on 3 stair cases. Alex was very helpful in providing expertise when choosing which carpet would best meet our needs, and the end result is beautiful!

  • *****

    Alex and his team provide great value and go the extra mile. He was knowledgeable and thorough. He anticipated concerns once he heard my goals and resolved them cost effectively. Superb carpet expert! - Linda in Glenview Il

  • *****

    Alex was quick to respond to my call & made a good presentation & brought a decent set of samples. He offered a price quotation before he left.
    When I showed interest in a heavier carpet & a new tile floor in my kitchen. he was a little slow in responding, but came up with good ideas, more samples , & a decent price.. Alex & his 2 helpers replaced my old carpet with padding, a nice nylon carpet in my large den, closet, & small staircase, and installed luxury tile with a sub-floor, & new pre-painted quarter-round & cove moldingi in my small kitchen in 1 1/2 days.They showed excellent skill in installation & clean-up. They also were efficient & careful in moving & replacing furniture. They deserve more than a 4 star rating!!

  • *****

    Alex did a great job. He responded to my inquiry and showed up on time as promised. He was neat and very professional in his work. He took pride in his work. He had a can do attitude. I would highly recommend his services for any type of carpet repair or installation.